Policies

Shipping Policy

We process orders as soon as possible. Stock items will be shipped and arrived in usually 4 days.

Successfully placed orders will receive an e-mail confirmation with the order details. If you do not receive an e-mail, please check your spam filter or contact us for confirmation.

If you need any assistance with your order, please contact us immediately. We will not be able to make changes to your order after it has shipped.

Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to an incorrect address, we will refund the original order (excluding the shipping fee) and ask that you re-submit your order.

Shipping Options

Estimated delivery time

Price

Stock Order

4-7 Days

Based on total order weight

Custom orders

Typically 14-20 Days

Based on total order weight

NOTE: We are not responsible for shipping carrier delays.

Refunds Policy

We accept returns on stock items up to 07 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

There are no refunds on custom orders.

In the event that your order arrives damaged in any way, please email us as soon as possible at sales@leatherseatcovers.co.uk with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

We will send you an email once your return has been received and inspected to advise you that we have received your returned item. We will also notify you if your refund has been approved or rejected. If you are authorized, your refund will be processed and a credit will be made to your credit card or original mode of payment within a certain amount of days.

Order Process

01.
Orders are processed in 2-3 business days, excluding Sundays and holidays. We will then contact you as soon as possible confirming your order as well as your car details.

02.
Orders that are successfully placed will receive an e-mail or phone confirmation with the order details. If you haven't received an email, please check your spam folder or contact us for confirmation.

03.
If you have any questions about your order, please contact us right away at sales@leatherseatcovers.co.uk We will be unable to make changes to your order once it has been shipped. You can track your order the entire time through the tracking number or by getting in touch with us here.